How to track orders？
Please click “Track My Order” at the bottom of the website

Is it safe to shop on this website?

It is safe, and we comply with the laws regarding privacy and security. You don’t need to worry about your privacy and security, we will not sell your information to any third party. When you check out, you will be redirected to a secure page supervised by a trusted organization. After checkout,Cetamour will not record your payment account number and password.
For specific information, you can check “privacy policy” and “terms & condition”on this site, or contact us directly to inquire about related issues.

How to return an item?

Step1. Contact customer service to obtain return qualification.
Step2. After obtaining the eligibility for return, send the item back to Cetamour according to the guide address.
Step3.Cetamour will process the refund process within 48 hours of receiving your item.