We offer free standard shipping for all orders over $49.

It usually takes 1-2 business days for us to process the orders and dispatch the packages.

NOTE: We recommend that customer provide the phone number when placing an order to ensure safe and smooth delivery.

Shipping Costs

-United States
-Canada
-United Kingdom
-France
-Germany
-Australia

Orders Over $49:

Standard:Free shipping

Expedited:$5.9

Orders Below $49:

Standard:$8.9

Expedited:$10.9

If you are in other areas not included in the table, please contact us to confirm the shipping solution.

Shipping Times

Transit Time: The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. Please check details below.

Country Shipping Method Transit Time
United States Standard 5-8 Business Days
United States Expedited 3-6 Business Days
Canada Standard 8-12 Business Days
Canada Expedited 3-6 Business Days
United Kingdom Standard 4-6 Business Days
United Kingdom Expedited 3-6 Business Days
France Standard 5-8 Business Days
France Expedited 3-6 Business Days
Germany Standard 5-8 Business Days
Germany Expedited 3-6 Business Days
Australia Standard 10-15 Business Days
Australia Expedited 5-10 Business Days

If you are in other areas not included in the table, please contact us to confirm the shipping solution.

Order Processing

It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel.

All orders will typically be dispatched within 1-2 business days from our warehouse and all orders will include tracking from dispatch to delivery. We do not ship during weekends.

We are not responsible for delays due to force majeure like COVID-19 or orders sent to incorrect, invalid addresses.

Please feel free to email us at hello@cetamour.com if you would like assistance with your package.

 

TRACKING YOUR ORDER

We will send you a tracking number to your email once the package has been shipped.

And you can track your package any time you like on our website.TRACK MY ORDERS

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to hello@cetamour.com

 

90 DAY MONEY-BACK GUARANTEE

CETAMOUR is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here

 

REFUNDS & RETURNS

If your item arrives damaged or is malfunctioning, you can return it and we will cover the shipping. You will need to return it in the condition that you received it in. Click here for more details.

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