We offer free standard shipping for all orders over $49.
It usually takes 1-2 business days for us to process the orders and dispatch the packages.
NOTE: We recommend that customer provide the phone number when placing an order to ensure safe and smooth delivery.
Shipping Costs
- Australia
- Canada
- France
- Germany
- New Zealand
- Spain
- United Kingdom
- United States
Orders Over $49:
Standard: Free shipping
Expedited: $5.9
Orders Below $49:
Standard: $3.9
Expedited: $10.9
If you are in other areas not included in the table, please contact us to confirm the shipping solution.
Shipping Times
Transit Time: The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. Please check details below.
Country |
Shipping Method |
Transit Time |
Australia |
Standard |
9-12 Business Days |
Australia |
Expedited |
7-10 Business Days |
Canada |
Standard |
8-12 Business Days |
Canada |
Expedited |
3-6 Business Days |
France |
Standard |
12-15 Business Days |
France |
Expedited |
6-8 Business Days |
Germany |
Standard |
10-12 Business Days |
Germany |
Expedited |
8-10 Business Days |
New Zealand |
Standard |
8-15 Business Days |
New Zealand |
Expedited |
Not available |
Spain |
Standard |
10-12 Business Days |
Spain |
Expedited |
5-8 Business Days |
United Kingdom |
Standard |
7-10 Business Days |
United Kingdom |
Expedited |
4-6 Business Days |
United States |
Standard |
5-8 Business Days |
United States |
Expedited |
3-6 Business Days |
If you are in other areas not included in the table, please contact us to confirm the shipping solution.
Order Processing
It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel.
All orders will typically be dispatched within 1-2 business days from our warehouse and all orders will include tracking from dispatch to delivery. We do not ship during weekends.
We are not responsible for delays due to force majeure like COVID-19 or orders sent to incorrect, invalid addresses.
Please feel free to email us at hello@cetamour.com if you would like assistance with your package.
TRACKING YOUR ORDER
We will send you a tracking number to your email once the package has been shipped.
And you can track your package any time you like on our website.TRACK MY ORDERS
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to hello@cetamour.com
90 DAY MONEY-BACK GUARANTEE
CETAMOUR is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.
REFUNDS & RETURNS
If your item arrives damaged or is malfunctioning, you can return it and we will cover the shipping. You will need to return it in the condition that you received it in. Click here for more details.